Notes on using Hard Drives in FireDriveŽ Enclosures 1. Setting Hard Drives as Master Drives ======================================= Hard drives must be set as Master drives when used in a FireDriveŽ drive enclosure. In some hard cases this involves moving a jumper on the drive. In other cases (such as older Western Digital drives), this requires removing a jumper located on the hard drive. Hard drives typically are marked with instructions on setting them as Master or Slave drives; follow the instructions provided by your drive's manufacturer. 2. Formatting Drives ==================== Lava Technical Support recommends installing an already- formatted hard drive into the Kazan Drive Enclosure. New drives may already be formatted by the manufacturer. FAT or FAT32 formatted drives are the easiest to troubleshoot. Some NTFS-partitioned drives occasionally may not work. To externally format a hard drive in Windows, attach the drive to a motherboard connector and format it with FDISK.EXE before installing it into the external drive enclosure. If it is not possible to format the hard drive before installing it into the drive enclosure (in the case of notebook computers, for instance), it is possible to format the hard drive inside the enclosure when using Windows 2000 or XP. Windows 2000/XP formatting instructions: ---------------------------------------- 1) Go to "My Computer | Control Panel | Administrative Tools | Computer Management | Storage | Disk Management." 2) The "Write Signature and Upgrade Disk" wizard will appear. If your drive was previously formatted, go to step 6. 3) PREVIOUSLY UNFORMATTED DRIVES: In the "Select Disk to Upgrade" window, choose the disk installed in the Lava IDE drive enclosure. 4) PREVIOUSLY UNFORMATTED DRIVES: In the "Completing the Write Signature and Upgrade Disk" wizard click "Finish". 5) PREVIOUSLY UNFORMATTED DRIVES: The disk signature will be identified as "Dynamic." Right-click on "Revert to Basic Disk". 6) Right-click on the disk you have just created. Choose "Create Partition." 7) In the "Create Partition" wizard specify the partition type, partition size and, if requested, assign a drive letter/path for the drive. 8) Choose "Format Partition" and select the File System to use. Choose the "Perform Quick Format" option. 9) In the "Completing the Create Partition" wizard window, click "Finish". 3. Windows Error Messages ========================= At times Windows' Device Manager or the Properties dialog box of the drive's System Tray icon will give a "This device cannot start (Code 10)" error message or a "This device is either not present, not working properly, or does not have all the drivers installed (Code 28" error message when attempting to access a drive in a FireDriveŽ. First ensure that the power, data, and IDE cables are all correctly and snugly attached. Check the power supply's LED indicator is green to verify it is operating. If the problem persists, ensure that the hard drive has been formatted as described above. 4. Drive Data Capacity ====================== The limit on drive size for the IDE drive enclosure is set by the limit of addressability in the industry-standard ATA specification for hard drives generally. In the case of the ATA interface implemented in the drive enclosure, 28 bits are given to the sector number interface between the operating system, the BIOS, and the hard disk. A hard disk can therefore have at most 2^28 or 268,435,456 sectors of 512 bytes. The ATA interface, and the drive enclosure as a result, has a maximum capacity of approximately 137.4 GB. 5. Western Digital drives ========================= Some new Western Digital drives do not work in the FireDriveŽ enclosure. Western Digital drives manufactured after November 15, 2001 should NOT have this problem. 6. Windows 98SE Patch for IEEE 1394 Operation ============================================= Users of Windows 98SE can download the following patch to the operating system from Microsoft: Windows 98 Second Edition 1394 Storage Supplement http://www.microsoft.com/windows98/downloads/contents/ wurecommended/s_wufeatured/1394/Default.asp Microsoft says: The update installs a Safe Removal utility that allows you to safely stop a Plug and Play storage device prior to physically unplugging the device. This component also includes an update for 1394 drivers to resolve issues related to the surprise removal of peripheral devices. Large performance improvements, in the order of 300%, have been made over the implementation of 1394 storage drivers in Windows 98 Second Edition. ============================ Lava Technical Support Wednesday, March 27, 2002