INSTRUCTIONS ON REINSTALLING PARALLEL AND SERIAL
CARDS THAT DO NOT INSTALL PROPERLY IN WIN 95/98/Me

Note: Lava PCI cards do not use a setup utility to install in
Windows 95/98/Me. They install when New Hardware is found
at boot up of Windows. Windows searches your hard and floppy
drives for an .inf file that includes the setup information
for our card. Sometimes, it does not find this file so it is
necessary to reinstall the card. 

The following procedure will reinstall the card:

1) Right-click on My Computer from the desktop and enter
Properties and then Device Manager. Enter the section called
Other Devices or Unknown Devices.

2) Remove the reference to either PCI card or
PCI Serial Controller.

3) Shut down your computer normally and ensure that
the card is seated properly in the PCI slot.

4) Upon re-entering Windows and when New Hardware
is found, place the Lava Installation and Utilities diskette
back into the floppy drive.

5) Let Windows search for our installation file to
reinstall our card correctly.


Also:

In Windows 95 B OSR2 a patch must be run in order for PCI devices to
function properly. In Device Manager check if there is an Other Devices
Section. In there you might see a PCI bridge device and a Universal Serial
Bus controller both with question marks (?). If this is the case then you
must run the Windows patch that comes on a floppy or CD ROM with the
motherboard while our card is NOT in the system. The file is usually
called piix4.exe or something similar. Consult the readmes on the disk
to find out what the file is exactly named in your case.

Also:

If your card is a generic version of a Lava card, it will require
drivers written specifically for that card. Consult Lava Technical
Support to obtain generic drivers.

If reinstalling the card doesn't work, check the following:

A) Ensure that the card is seated in the slot properly.

B) See that the slot that the card is in has no problem.
Try the card in a different slot ensuring that it is
properly seated in the slot.

C) Some computers give errors with our card if the card
is placed in a dedicated PCI slot if there are shared
PCI / ISA slots in that computer. Try the card in one of
the shared PCI ISA slots.

D) Ensure that the card itself has no problems. If it does,
replaced it through the reseller of your card. If they are not
willing to replace it then we can.