INSTRUCTIONS ON PREVENTION THE APPEARANCE OF THE "NEW HARDWARE FOUND" WIZARD WITH HP PRINTERS, AND SOME OTHER MAKES Introduction This document discusses the appearance of the Update Device Wizard or the New Hardware Found windows. If one of the two following problems occur, then you need to complete the "Update Device Wizard" to prevent it from reappearing: The Update Device Wizard or New Hardware Found window appears with the HP license agreement, when installing an HP DeskJet printer driver through the Add Printer icon in Windows 95 or 98. OR The Update Device Wizard, New Hardware Found or Add New Hardware Wizard window appears every time Windows 95 or 98 is started and prompts you to install the HP DeskJet printer. Instructions To prevent the Windows Plug and Play feature (Update Device Wizard, New Hardware Found, or Add New Hardware Wizard) from opening each time that the computer is restarted, use the following steps. Update Device Wizard To complete the Update Device Wizard, do the following: 1.If there are any disks in the floppy drive or the CD-ROM drive, remove them. 2.Click Next when the Update Device window appears. 3.Click Finish to the message indicating a new driver could not be found. The Update Device window will not appear again for this printer. 4.If the HP DeskJet printer driver is being installed, click Agree to License to continue with the HP printer driver installation. New Hardware Found To prevent the New Hardware Found window from appearing, do the following: In the Windows 95/98/Me Plug and Play screen, select "Do not install a printer driver and Windows will not prompt you again." Then select OK. This will stop the Plug and Play feature from opening each time that the computer is restarted. If the previous steps do not work: Contact the computer manufacturer to ensure that the computer's BIOS (CMOS) port settings are configured to a bidirectional mode such as ECP, EPP, or BIDI. The LPT port settings in the computer's CMOS and in the Windows Device Manager need to be compatible. If the LPT port in the Windows Device Manager is configured for a bidirectional mode (for example, ECP Printer Port LPT1), the computer's CMOS setting for the LPT port must also be configured for a bidirectional mode. Otherwise, Window's Plug and Play will try to reinstall the HP DeskJet printer driver every time Windows is booted.